Best Airport in the World’; the Case of Singapore Airport
Singapore is an excellent example of a quasi-city state with virtually no origin & destination (O&D) demand that has been able to acquire over the years a solid
Role for stopover traffic between Europe and Australia. Along the so-called ‘Kangaroo Route’.
Singapore Airlines is consistently considered the best airline in the world and the pace of passengers that are choosing Singapore as a stopover for their Asian flights has been constantly increasing for the last decade.
Singapore airport is famous throughout the world for its own unconventional and rather innovative package. Travelers’ may pass their time before boarding not only 1) shopping in the various arcades of the complex, but also 2) relaxing close to an artificial lake surrounded by orchids. Between a long list of 3) bars and pubs, it‘s also possible to have a drink while 4) listening to a violinist within an 5) environment of tropical palms and 6) reproductions of past civil airlines. Children may play their 7) favorite videogame in a dedicated area, while film lovers will find 8) a movie theatre and sport fans a sports arena. There is also a 9) fitness centre close to the Transit Hotel at Terminal 1, where you can also have a sauna or Jacuzzi.
For 100 aviation enthusiasts there is garden terrace with chairs, tables, umbrella and an excellent view of the runway and 11) no limits for shooting pictures. And when transit passengers have to wait for five hours before the next flight is going to depart, they have the chance of taking 12) a free city tour including a 13) boat trip on the river.
In 2000 Changi airport was awarded by IATA ‘Best Airport Worldwide’ in the category of more than 25 million passengers per year. More than 60% of the annual revenues of the airport come from the non-aviation related business.
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